Sales Support Engineer - Technical & Administrative Excellence (Bali, Indonesia)

SMC Automation (Malaysia) Sdn. Bhd. · 📍 Canggu, Ubud, Denpasar, Jimbaran, Nusa Dua, Kuta, Badung · Diposting 2026-10-09
FULL_TIME⭐ TERVERIFIKASI
IDR 10,000,000 - 14,000,000
We are seeking a highly motivated and experienced Sales Support Engineer to join our team in Bali, Indonesia. This role is crucial in providing technical and administrative support to our sales team, ensuring seamless customer interactions and efficient operations. The ideal candidate will have a strong technical background, excellent communication skills, and a passion for customer service.

📋 Tanggung Jawab Pekerjaan

Provide technical support to customers, including troubleshooting and resolving technical issues.,Assist in the preparation and delivery of technical presentations and proposals to potential clients.,Maintain and update technical documentation and customer records.,Coordinate with internal teams to ensure timely delivery of products and services.,Conduct site visits and surveys to gather customer feedback and technical requirements.,Assist in the development and implementation of technical training programs for customers.,Support the sales team in achieving their targets through effective technical and administrative support.,Participate in product demonstrations and technical consultations with potential clients.

🎓 Kualifikasi & Syarat

Bachelor's degree in Engineering, Computer Science, or a related field.,Minimum of 3 years of experience in a technical support or sales support role.,Strong technical knowledge of automation and control systems.,Excellent communication and interpersonal skills.,Proficiency in English, both written and spoken.,Familiarity with project management tools and software.,Ability to work independently and as part of a team.,Valid driver's license and willingness to travel.

🛠️ Keahlian

Technical support and troubleshootingTechnical documentation and record-keepingProject coordination and managementCustomer feedback analysisTechnical training and educationProduct demonstration and consultationMultilingual skills (English and Bahasa Indonesia preferred)
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